Takeaway

Iterative design exploration

Collaboration with cross-functional teams

Collaboration with cross-functional teams

Through extensive design exploration and multiple iterations, I discovered the power of the iterative process in uncovering diverse user scenarios and business considerations. I learned that this approach is an effective way to inform and strengthen my design decisions.

Collaborating with the CX team, engineers, and legal team provided invaluable firsthand user insights. This experience taught me how cross-functional teamwork is essential to developing solutions that are both user-friendly and robust. It was a truly meaningful experience to see how thoughtful design emerges through multiple perspectives working toward a common goal.

Impact

Anticipate user anxieties


Add a reassurance step before linking third-party providers to instill user confidence throughout the selling experience.

User inclusivity

2

Suggest alternative path to users


Enable users without supported crypto to seamlessly access
alternative paths for selling.

User inclusivity

2

Solutions

Switch easily between Buy & Sell


Integrate the 'Sell' feature into the existing 'Buy' screen, allowing users to toggle freely between buying and selling.

Consistency & Familiarity

1

Hypothesis
& Strategy

Consistency & Familiarity

Enable users to confidently use the new 'Sell' feature through a consistent flow that mirrors the familiar 'Buy' experience, creating seamless asset trading.

User inclusivity

Design comprehensive user journeys that accommodate diverse situations and needs, ensuring everyone can access and benefit from this feature.

How can we create a seamless selling experience that solidifies user loyalty and eliminates the need to leave the ecosystem?

How can we create a seamless selling experience that solidifies user loyalty and eliminates the need to leave the ecosystem?

User
Problems

Users face fragmentation, as they must return to other platforms to cash out, which can feel inconvenient.

Business
Problems

Users are forced to return due to the lack of a complete flow.
This results in missed opportunities for user retention and engagement.

Product
Info

Uniswap is a pioneer in the crypto industry and a leading DeFi (Decentralized finance) company, enabling users to swap tokens without intermediaries.


Uniswap Wallet, a product of Uniswap, provides users with a secure and intuitive interface to manage their assets.

TLDR

This project focuses on enhancing the process of converting cryptocurrency into traditional currency. (Fiat off-ramping)

Overview

My role

  • Led the end-to-end design process for comprehensive 

UI/UX implementation of 

the fiat off-ramping process.

  • Collaborated with cross-functional teams, including engineering, CX, legal team.

Uniswap | May - Aug 2024

Improving the cash-out experience
for crypto wallet users

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